Terms of service

Overview
This website is operated by Real Good Food Group. By using our site or purchasing from us, you agree to these Terms of Service. Please read carefully. Continued use of the site constitutes acceptance.

1. Online Store Terms

  • Products must not be used for illegal purposes.

  • You may not upload harmful code, viruses, or malware.

  • Violating these terms may result in termination of access.

2. General Conditions

  • Your content may be transferred over networks; credit card info is encrypted.

  • Do not copy, sell, or exploit any part of the site without permission.

3. Product Information & Accuracy

  • Product descriptions, prices, and availability are subject to change.

  • We try to display colours and images accurately but cannot guarantee exact matches.

  • Reliance on information is at your own risk.

4. Orders & Billing

  • We may limit or cancel orders at our discretion.

  • You agree to provide accurate account and payment information.

  • Please review our Returns Policy for details on refunds and exchanges.

5. Third-Party Tools & Links

  • Some features may link to third-party websites or tools.

  • We are not responsible for third-party content, products, or services.

  • Use of third-party tools is at your own risk.

6. User Comments & Submissions

  • By submitting comments, ideas, or content, you grant us a non-exclusive license to use them.

  • Do not submit unlawful, abusive, or infringing content.

7. Personal Information

  • Any personal information submitted is handled per our Privacy Policy.

8. Prohibited Uses

  • Do not use our site for illegal, harmful, or unauthorised purposes.

  • Activities like hacking, spamming, or infringing on IP rights are prohibited.

9. Disclaimers & Limitation of Liability

  • All products and services are provided “as is”.

  • We are not liable for damages arising from use of our site or products.

10. Indemnification

  • You agree to indemnify us against claims arising from your violation of these terms.

11. Termination

  • We may suspend or terminate access for violations of these terms.

12. Governing Law

  • These Terms are governed by the laws of Australia.

13. Changes to Terms

  • We may update these Terms at any time. Check this page periodically.

Contact
For questions regarding these Terms, email: hi@realgoodfoodgroup.com